Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Prophetess Vernessa Wallace

Prophetess Vernessa Wallace

November 15, 2024

5  out of  5
rating by Prophetess Vernessa Wallace
"I have been with Julie Bell for centuries and I must say that Kathy, Annette and all of the team at State Farm has provided Superb Services to me and my family Thanks for caring Vernessa Wallace"
We responded:
"We appreciate your business and your feedback. I will make sure my team knows that you commented on their superb customer service. Thanks!"
Profile photo of Kim possible205

Kim possible205

November 13, 2024

5  out of  5
rating by Kim possible205
"The people there are so knowledgeable about the different products they have to offer and are so friendly to enteract with that they have become like family."
We responded:
"Thank you for taking time from your busy day to letting us know how we are doing. We continue to strive to exceed customer needs and to treat our customers like we would want to be treated. "
Profile photo of Fermin Rodriguez

Fermin Rodriguez

November 8, 2024

5  out of  5
rating by Fermin Rodriguez
"Julie Bell is so awesome and Tasjianna Pinkard was awesome She is a great at what she does and I was very happy when i left her office Thank You all"
We responded:
"We appreciate you as a customer. Thank you for the great feedback and we will continue to try to exceed your expectations. "
Profile photo of Mary Spellman

Mary Spellman

November 7, 2024

5  out of  5
rating by Mary Spellman
"Julie (and her team) is great! They’re super helpful when it answering questions. I locked my keys and phone in my car and had to pay to have it unlocked. Turns out I had roadside assistance so they reimbursed me for my trouble. She recently set up a time for us to talk and review my policies and explained everything to help me understand what I was paying for. She wasn’t pushy and told me places that I might need more coverage and other places that I was good. I felt like she genuinely was looking out for my best interest. It’s safe to say that as long as Julie is with State Farm, I’m with State Farm!"
We responded:
"Mary, your comments are much appreciated! It is important to review your policies periodically and so glad you took the time to do this with me. We strive for great customer service. "
Profile photo of Eighty Six Media

Eighty Six Media

November 6, 2024

5  out of  5
rating by Eighty Six Media
"StateFarms service is absolutely excellent. I had an accident in 2023 were a driver hit me. StateFarm had my vehicle repaired a made sure the other drivers insurance reimbursed me for the damages. All this was done very quickly and professionally. Thank You!"
We responded:
"Thanks for the great feedback. We appreciate!"
Profile photo of Katelin Newby

Katelin Newby

October 30, 2024

5  out of  5
rating by Katelin Newby
"Julie and her team are great. Everyone I've talked to are so nice and helpful. It's an agency that cares and will do anything to help. Annette is amazing. I'd recommend State Farm and this agency specifically. 🌟"
We responded:
"Thanks for the kind words. I will let the entire team know and I will make sure to let Annette know you mentioned her in your review. Appreciate!"
Profile photo of Luther Fleming

Luther Fleming

October 30, 2024

5  out of  5
rating by Luther Fleming
"Julies insurance game is strong!! Highly recommend her and her agency."
We responded:
"Appreciate your business and your comments. To recommend someone and their business is the best compliment. Thanks!"
Profile photo of annette Collins

annette Collins

October 28, 2024

5  out of  5
rating by annette Collins
"State Farm is a good place of business.The clients are very good with their work and explaining and answering questions .They are amazing a place people would like to come."
We responded:
"Appreciate your note. We strive every day to help people with their insurance and financial needs. We want people to feel welcome! "
Profile photo of Judy Hatcher

Judy Hatcher

October 25, 2024

5  out of  5
rating by Judy Hatcher
"Kathy really knows the business! I enjoy working with her!"
We responded:
"Thank you for your feedback. I will be sure to let Kathy know that you enjoy working with her. Appreciate. "
Profile photo of Laine Whitt

Laine Whitt

October 24, 2024

5  out of  5
rating by Laine Whitt
"My experience with my Statefarm agent has always been a pleasant experience. Annette has always been very informative about any questions that I needed answered. She has always returned my calls within the same day and she is a great example of a 5 star customer service."
We responded:
"Thanks for your review. I will let Annette know about your wonderful comments. We strive always to provide excellent customer service."
Profile photo of Chase Moultrie

Chase Moultrie

October 24, 2024

5  out of  5
rating by Chase Moultrie
"Great customer service, great environment, very helpful and friendly!"
We responded:
"Thanks! We always strive for excellent customer service."
Profile photo of Redmond Campbell

Redmond Campbell

October 22, 2024

5  out of  5
rating by Redmond Campbell
"If you need any help with insurance call and ask for Ashley, she went above and beyond to help me find a good price and answered any questions I had"
We responded:
"Thank you for the feedback and I will make sure Ashley knows you appreciated her service. We strive to meet our customer's needs for insurance and financial services. Thanks! "
Profile photo of Kathy

Kathy

October 19, 2024

5  out of  5
rating by Kathy
"I was a former customer with another company for over 25 years. Finally, I decided to change insurance companies due to multiple increased premiums over the years. I spoke with Tasjianna who was very polite, professional, and informative regarding my concerns. After conversing with Tasjianna, I decided to cancel my auto as well as my homeowners insurance with the other company. Tasjianna is definitely an asset to Julie Bell Agency. Thank you for a wonderful and pleasant experience."
We responded:
"Thank you for your feedback; and I will make sure Tasjianna knows about your comments. She is an asset! We all believe we would not be in business if we do not serve our customers well. "
Profile photo of Perry Gothard

Perry Gothard

October 14, 2024

5  out of  5
rating by Perry Gothard
"Great people to deal with"
We responded:
"Thank you for your kind words. Customer service is a priority in our office. "
Profile photo of Edric Gowdy

Edric Gowdy

October 14, 2024

5  out of  5
rating by Edric Gowdy
"Statefarm is the best at what they do. Caring; supportive ,and knowledgeable about the right product for your individual needs ."
We responded:
"Thanks for your feedback. We do care about our customers and try to meet your needs. Appreciate! "
Profile photo of Walt Jespersen

Walt Jespersen

October 12, 2024

5  out of  5
rating by Walt Jespersen
"Julie has always done a great job for us! Home, auto, and life! Would definitely refer her to anyone."
We responded:
"Appreciate the note. Referrals from a great customer like you is how we can help others with their insurance and financial needs. Thanks!"
Profile photo of Kirsten Jespersen

Kirsten Jespersen

October 11, 2024

5  out of  5
rating by Kirsten Jespersen
"I recently had the pleasure of working with the staff at State Farm in Bessemer, and I couldn't be more satisfied with their services. From the very beginning, their team demonstrated exceptional professionalism and expertise. They took the time to understand my needs and provided personalized solutions that exceeded my expectations. The communication was clear and prompt, making the entire process smooth and stress-free. I highly recommend State Farm to anyone looking for reliable and top-notch service. Their dedication and commitment to their clients truly set them apart."
We responded:
"Kirsten, your feedback is very appreciated. We strive to provide this type of service each day. Thanks!"
Profile photo of Pam Jespersen

Pam Jespersen

October 11, 2024

5  out of  5
rating by Pam Jespersen
"What an amazing State Farm family! Thank you for everything you do to protect our family! I know we couldn't be in better hands."
We responded:
"Thank you for being our customer. We would not be in business without striving to protect your insurance and financial needs. "
Profile photo of Lindsey J

Lindsey J

October 11, 2024

5  out of  5
rating by Lindsey J
"Amazing work and cares deeply for her customers"
We responded:
"Thanks for the kind words. We strive every day to meet and exceed our customers' expectations. "
Profile photo of Regina Zaorski

Regina Zaorski

October 8, 2024

5  out of  5
rating by Regina Zaorski
"I find Julie Bells branch to be wonderful. All the staff are extremely sweet and helpful."
We responded:
"Regina, thanks for the kind words. We strive to serve our customers every day. We appreciate you!"
Profile photo of Terry Wylie

Terry Wylie

October 7, 2024

5  out of  5
rating by Terry Wylie
"Been with Julie Bell for years, her and her staff are awesome! They are the absolute best! Looking forward to many more years with them! 😁"
We responded:
"Thanks! I will pass on your comments to my team. We look forward to serving you many more years! "
Profile photo of tamera young

tamera young

October 7, 2024

5  out of  5
rating by tamera young
"Mrs. Julie Bell has been my agent for 10+ years. I was 19 and she made me feel comfortable and that I can trust her. She hasn’t failed me yet! She always keeps me in the loop with everything and will work with you. I thank her for not only being a great agent, but for being a part of my life’s journey every step of the way. Thank you Mrs Julie!"
We responded:
"I really appreciate your comments. It is like anything, you never know how you will touch someone's life. You just touched mine. Thanks for being a customer! "
Profile photo of Angela Yelling

Angela Yelling

October 7, 2024

5  out of  5
rating by Angela Yelling
"I had the pleasure of speaking with Annette Mason. Very pleased with her professionalism and helping me with my concerns."
We responded:
"Thank you for your feedback. I will let Annette know. She always wants to help the customer. Again, thanks!"
Profile photo of Sandra McArthur

Sandra McArthur

October 4, 2024

5  out of  5
rating by Sandra McArthur
"They are the BEST, with greeting the customers, and explaining everything to the best of there ability. I love them They are wonderful ❤️❤️❤️❤️"
We responded:
"We appreciate your feedback. We strive to help our customers every way possible. Thanks!! "
Profile photo of Amanda Ballard

Amanda Ballard

October 4, 2024

5  out of  5
rating by Amanda Ballard
"Julie Bell cares about the needs of her clients. She works one on one to help them meet their insurance needs. She and her staff are very knowledgable. They are very friendly and care about you the customer. I would recommend Julie Bell for any of your insurance needs."
We responded:
"We appreciate your kind words. We do care about our clients and always strive to exceed their expectations. Thanks! "