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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catherine Simpson

September 10, 2025

5  out of  5
rating by Catherine Simpson
"Julie and her staff are awesome. Anyone there can help you with any questions or concerns. Very nice people."
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Judy Hatcher

September 1, 2025

5  out of  5
rating by Judy Hatcher
"Kathy really knows the business! I enjoy working with her!"
We responded:
"Thank you for your feedback. I will be sure to let Kathy know that you enjoy working with her. Appreciate. "
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n owens

August 28, 2025

5  out of  5
rating by n owens
"My family and I have been customers of this location for over 25 years. If I could rate higher than 5 stars, I definitely would do so. I've had the pleasure of working with two different agents and a few in-person employees. I must admit that my experience has been top-tier throughout my entire experience. With that said, I have to shout out Julie, Cathy, and (my favorite representative) Annette. Annette is my preferred office employee because she understands me and my needs and has assisted me on many occasions over the last several years. Whether in person or over the phone, customers feel welcomed, heard, understood, and valued, and Annette follows up promptly anytime a follow-up call is scheduled. I'm not as close to the other employees, but the times I've called, they were very pleasant and professional. Julie and her staff genuinely care about all customers, our well-being, and providing us with insurance policies that best fit our needs. Julie's thoughtfulness also consists of mailing birthday cards annually. It's the small things that make the biggest impact. I am totally satisfied with the insurance plans, prices, and customer service I've received from Julie Bell's agency. Thanks again, Julie, Annette, and Cathy, for providing elite customer service. Kudos."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your review is so appreciated. Your business is also so appreciated. Providing personal customer service is something our office strives to do on a daily basis. Your kind words will definitely be forwarded to Annette. We are so glad she is part of the team. Thanks again for this awesome review!"
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Chase Moultrie

August 27, 2025

5  out of  5
rating by Chase Moultrie
"Great customer service, great environment, very helpful and friendly!"
We responded:
"Thanks! We always strive for excellent customer service."
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mario

August 27, 2025

5  out of  5
rating by mario
"The whole team is great"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Connie Fuell

August 25, 2025

5  out of  5
rating by Connie Fuell
"Julie Bell has the Best Customer service in town."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy B.

August 23, 2025

5  out of  5
rating by Amy B.
"Awesome customer service! Julie and her staff go above and beyond to get any questions answered or concerns addressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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CATRINA WARD

August 14, 2025

5  out of  5
rating by CATRINA WARD
"I have been with State Farm for many years. Everyone is kind, courtseous, helpful and patient. Explains things so that you understands."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Billy Cook

August 13, 2025

5  out of  5
rating by Billy Cook
"I have had State Farm for the past 20to25 years with Julie Bell jest to say thank you for being there doing the Bad times when it turned out to be good and no one Elsie cared about my Wellbeing even when I had a run down car that kept moving she was there on a positive note thank you Miss Bill for all that you do"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Hardy

July 24, 2025

5  out of  5
rating by Maria Hardy
"Great customer service! Contacted State Farm with a concern with a policy. Annette listened to my concern, explained the options available and expedited a solution. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Mann

July 24, 2025

5  out of  5
rating by Gary Mann
"Mrs. Bell and her staff are always friendly and take care of any requests that I have. Thanks Julie and staff for being there for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Dorr

July 18, 2025

5  out of  5
rating by Chris Dorr
"Julie bell and this agency with State Farm is fantastic! Very friendly and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laura Taylor

July 15, 2025

5  out of  5
rating by Laura Taylor
"I have been an insured over 40 years with State Farm for all of my auto, homeowners, and campers policies. They have consistently demonstrated prompt response to claims I have submitted. Their staff consistently exhibits friendliness, professionalism, and expertise in addressing any inquiries I may have."
We responded:
"We’re thankful for your feedback! Wow you have been a State Farm customer for 40 years! We appreciate your business and will continue to try to exceed your expectations. Again, thank you for your review."
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Mitchell Marion

July 14, 2025

5  out of  5
rating by Mitchell Marion
"Hello I recently had a pleasure of speaking with Ms . Annette. She made the process friendly answer my questions very knowledgeable. I recommend them to anyone looking for an insurance agency. THANK YOU"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary Mcnair

July 9, 2025

5  out of  5
rating by Mary Mcnair
"All employees are very helpful, understanding and very professional. I would recommend 1821 13th Ave N, Bessemer, Alabama / Julie Bell Agency in my opinion to the upmost of all agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paige Ferguson

July 1, 2025

5  out of  5
rating by Paige Ferguson
"I can’t say enough great things about Julie Bell’s State Farm office! From the moment I called, I was treated with kindness, professionalism, and care. The entire team is knowledgeable, efficient, and always goes the extra mile to make sure my questions are answered and my policies fit exactly what I need. They make insurance easy to understand and truly take the stress out of the process. I feel confident knowing they’re just a call or message away. Highly recommend to anyone looking for personalized, top-notch service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shadeed Scott

June 27, 2025

5  out of  5
rating by Shadeed Scott
"Very professional and understanding"
We responded:
"Thank you! We appreciate you as a policyholder."
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Antonesha Berry

June 27, 2025

5  out of  5
rating by Antonesha Berry
"Great location and staff! They’re very knowledgeable and helpful"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vivian Berry

June 27, 2025

5  out of  5
rating by Vivian Berry
"Julie Bell is a great agency. I have been with her for about 10 years or so now, very nice and courtesy people to work with. Ms. Annette is wonderful, try them out and you will love them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Barbara Hill

June 26, 2025

5  out of  5
rating by Barbara Hill
"Julie Bell and Annette Mason are always nice and pleasant. I couldn’t pick a better insurance agency. Thank to the both of you 💕💕💕"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kenneth Collins (Cubanotwin)

June 26, 2025

5  out of  5
rating by Kenneth Collins (Cubanotwin)
"I kind of inherited The Julie Bell Agency after my father passed and I am absolutely pleased with their customer service and attention to detail. My first experience with Annette was very gratifying know that she handle my dad's experience with a personal touch and brought that same grace to me. This agency is full of professional and knowledgeable individuals (Ty & Kathy) that really pour into trying to make your experience with State Farm just like the Commercials. #likeagoodneighborstatefarmisthere Sincerely, Collins Family"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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marie duckett

June 23, 2025

5  out of  5
rating by marie duckett
"Julie became my agent when my previous one (of 42 yrs) had to retire due to health issues. She has (like he was) become more than an agent, she's more like a trusted friend. I love that she knows her customers, her office is a friendly place with people who actually talk with me and take care of me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kama Underwood

January 30, 2025

5  out of  5
rating by Kama Underwood
"The agent's are well knowledgeable, respectful, and willing to help find the lowest price for customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sandra H.

January 30, 2025

5  out of  5
rating by Sandra H.
"I’ve been with Julie Bell for almost 20 years and I have always been happy with her services. A big shout out to Annette who works at the office with Julie, she is Top Notch!!! I recently went through an unfortunate situation and they both gave me great advice and a shoulder to lean and cry on. I really appreciate Julie Bell and her team’s support. Sandra H."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tia Whittaker

January 30, 2025

5  out of  5
rating by Tia Whittaker
"I have been with State Farm for over 20 years. They are professional and experienced with giving you the best service and value for all insurance needs. Annette has serviced my family and I with competitive rates, also customize the needs of her clients she’s simply the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"