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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Byron Bennett

Byron Bennett

September 27, 2024

5  out of  5
rating by Byron Bennett
"Came across this agency upon moving in the Area, talked with Annette, she was not only on top of things, she is professional and caring. Ms. Annette made sure that we had the coverage needed at an affordable price. Needless to say, I am overjoyed to be a part of the #1 insurance agency."
We responded:
"Byron, thanks for the feedback. I will make sure Annette is thanked and made aware of your awesome comments. We appreciate!"
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Yolanda Ransom

June 28, 2024

5  out of  5
rating by Yolanda Ransom
"Great service from friendly staff..they took care of my needs in a timely fashion and truly listened to me when I did not understand what was going on with my car needing repairs.."
We responded:
"Thank you for the kind words! We do try to provide excellent customer service as we would not be in business if we did not take care of our customer's needs. Again, thanks! "
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Edwena

April 23, 2024

5  out of  5
rating by Edwena
"I was looking for basic auto insurance the state requires, Ms Tasjianna Pinkard with State Farm gave me just that no unassured quotes just exactly what I asked for the budget I gave her. Few wks later I added another vehicle and it just got better. So when you need insurance auto, rental, etc get with Ms. Pinkard with State Farm."
We responded:
"Thanks for the kind words. I will be sure to pass on your wonderful comments about Ms. Pinkard's customer service. We strive to provide great value. "
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Carla Gray

February 28, 2024

5  out of  5
rating by Carla Gray
"Recently was looking for a quote for renters and auto insurance online and I was contacted by a State Farm agent . And she worked diligently with me on creating a customary package that was tailored to my needs and within my budget and means. Thank You, State Farm !"
We responded:
"Appreciate your review. We strive for excellent customer service and to listen to our customer's individual needs. Thanks! "
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Ronnie Boquet

February 21, 2024

5  out of  5
rating by Ronnie Boquet
"Julie and her team of associates are wonderful. They are so friendly and helpful. They respond quickly to your needs and provide exceptional service"
We responded:
"THANKS! We love helping our customers! Responding quickly is something we strive to do on a daily basis. Again, thanks for taking time to write a review. "
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antornette davis

September 22, 2023

5  out of  5
rating by antornette davis
"I love the staff, especially Annette, she’s the best! The atmosphere there is outstanding! I would highly recommend this agency, which I have to friends and family members! Keep up the good work guys!!"
We responded:
"Thank you for the great words! I will be sure to pass on the wonderful compliment to Annette. Referrals are always appreciated! Thanks!!"
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Cynthia Fawwal

September 19, 2023

5  out of  5
rating by Cynthia Fawwal
"Love Julie and Annette. They are great for all your insurance needs."
We responded:
"Cynthia thank you for the kind words. We strive to meet and exceed customer expectations. Again, thanks! "
Profile photo of Stacey Young

Stacey Young

September 15, 2023

5  out of  5
rating by Stacey Young
"I love Julie and her staff. They have helped me with so much throughout the years. I love that Julie and the ladies give back to the community. I will NOT take my business anywhere else. Thanks ladies for all your help!!!!!"
We responded:
"Thank you so much for your wonderful comments about our office. We enjoy giving back to the community. Again, thanks!"
Profile photo of Jacqueline Hughes

Jacqueline Hughes

September 8, 2023

5  out of  5
rating by Jacqueline Hughes
"The staff at Julie Bell Agency always give Outstanding Customer Service. I would like to mention Annette who goes above and beyond to call of duty to assist me when I call. Great job!! Teamwork makes the dream work!!!"
We responded:
"Thank you for the wonderful words regarding our outstanding customer service. We strive each day to exceed expectations. I will definitely let Annette know about your kind words. Thanks!"
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Ed Henson

June 16, 2023

5  out of  5
rating by Ed Henson
"The most caring and hospitable people I've ever met in the insurance business"
We responded:
"Thanks for the review. I will let my team know. We appreciate your business."
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Kimberly Hatter

June 12, 2023

5  out of  5
rating by Kimberly Hatter
"Outstanding Customer Service! Helped with secure a great life insurance policy!"
We responded:
"We appreciate your comments. Outstanding customer service is what we strive for in our office. Thanks!"
Profile photo of Germaine Tubbs

Germaine Tubbs

June 11, 2023

4  out of  5
rating by Germaine Tubbs
"The staff at Julie Bell’s office are exceptional. Always there to answer any questions and offering help when needed, even if all you request is a basic auto quote. Highly recommended this agency."
We responded:
"Thank you so much for taking your time to tell us about your experiences in our office. I will pass your comments on to my staff. Thanks!"
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Brandon Campbell

May 31, 2023

5  out of  5
rating by Brandon Campbell
"I’m very pleased with all the staff at Julie Bells office. They even stayed lake to make sure I had the coverage I needed for the holiday weekend. Thanks Julie"
We responded:
"You are welcome! I will let my team know. THANKS!"
Profile photo of Georgia Turner

Georgia Turner

March 28, 2023

5  out of  5
rating by Georgia Turner
"Julie Bell and the staff, especially Annette has been very professional in the services given to me. I am being kept up to day on all changes and services that are available in the company. Thanks team."
We responded:
"Georgia, thank you for the kind words. We strive to provide professional service. I will let the staff and especially Annette know about your review. Thanks again. "
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Shadeed Scott

March 23, 2023

5  out of  5
rating by Shadeed Scott
"Very professional and understanding"
We responded:
"Thank you! We appreciate you as a policyholder."
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amelia stanford

March 23, 2023

5  out of  5
rating by amelia stanford
"I am a life insurance policy holder. The agents were extremely easy to work with and very professional!"
We responded:
"Thank you! We appreciate you as a policyholder too!"
Profile photo of Shontay Banks

Shontay Banks

March 8, 2023

5  out of  5
rating by Shontay Banks
"I have experienced nothing but excellent results while being a customer of State Farm, I want to mention Annette, she is always the one I contact when I have a problem or don’t understand something, I have been a customer for many years and not planning on switching no time soon, thank you State Farm Julie Bell agency for excellent customer service"
We responded:
"Thank you! I will pass on those great comments to Annette. All of us strive for excellent customer service. "
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Ashley Blackheart

February 1, 2023

5  out of  5
rating by Ashley Blackheart
"Very helpful, well versed in their services, and friendly"
We responded:
"Thank you! Being helpful is always the goal!"
Profile photo of Felicia Lewis

Felicia Lewis

January 26, 2023

1  out of  5
rating by Felicia Lewis
"So first I want to say that I do not have a policy with this agency so I won’t speak on that experience however I will speak on the interaction that I had with representatives of this agency. Recently there was an accident with one of their policyholders and because of an error by the Bessemer police department a request came from their agency to have my nephew license suspended and refusing to acknowledge that at the time of the accident that there was no coverage on the vehicle when in fact there was. So after getting the police department to update the report with the correct vehicle and submitting to the insurance company I reached out to this agency in letting them know where the error was and basically the response was we can’t help you and there was nothing they could do. Yet it didn’t stop them from calling me the next day to ask for a copy of updated police report. If you couldn’t help why did you need the report? You helped in getting the license suspended but didn’t want to help in resolving the error. Blame is to be had from all sides. But I think what’s worse is assuming that he was another young black man operating a vehicle in the city of Bessemer without insurance when in fact that was not at all the case. You can’t solve the issue when the other person on the end of the phone is giving you attitude and not willing to assist. Insurance is a racket that’s for sure and we all are REQUIRED to have it. What good is society when someone who does have insurance is penalized because of a mistake by the police department."
We responded:
"Felicia, if you would like to call me at 205 424-3400, I would be glad to discuss with you. There are some facts that you might not had at your disposable. Please ask for me. "
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Celeste Lambert

January 29, 2022

5  out of  5
rating by Celeste Lambert
"She always has my back."
We responded:
"Thank you! We will continue to have your back."
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Mary Jones

December 6, 2021

5  out of  5
rating by Mary Jones
"Great customer service"
We responded:
"Thanks!"
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Kellie Ingram

April 23, 2021

5  out of  5
rating by Kellie Ingram
"Julie Bell, you hired an awesome Customer Relations Representative by the name of Kathy Moultrie!! Alabama see her for your insurance❤"
We responded:
"Thanks!"
Profile photo of Born Reepa

Born Reepa

March 19, 2021

5  out of  5
rating by Born Reepa
"She always kind and understanding"
We responded:
"Thank you!"
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Nathan Tidmore

February 12, 2021

5  out of  5
rating by Nathan Tidmore
"The staff is very friendly and they will do all they can to help you."
We responded:
"Thanks!"
Profile photo of Wayling Miles

Wayling Miles

September 8, 2020

5  out of  5
rating by Wayling Miles
"Julie Bell has the best office staff EVER!!!!"
We responded:
"Thanks!"