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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cody bowden

October 30, 2025

5  out of  5
rating by cody bowden
"Good customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marval Brown

October 24, 2025

5  out of  5
rating by Marval Brown
"My husband and I have had our homeowners insurance and Automobiles in the care of its protection for a few years.And we feel very comfortable making the decision we did with Mrs Julie Bell and two of her amazing staff members Mrs Kathy and Mr.Ty.They are the best.They make sure you understands what you're investing in, and understand that they are here for you.Thank you all so so much MRS.JULIE BELL AND YOUR AMAZING STAFF. You all Rock!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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katherine taylor

October 22, 2025

5  out of  5
rating by katherine taylor
"I was greeted with a smile as i entered the door for Ms Annette Mason. Ms Mason is very professional, knowledgeable and very helpful. Ms Mason went over my product and explained everything to me in details. I have done business with State Farm over 10 years with Mrs Julie Bell also. Service at State Farm is outstanding. Katherine Taylor"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Katherine, I will make sure Annette receives notice of your great comments. We appreciate your business. "
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Tamika Leshore

October 8, 2025

5  out of  5
rating by Tamika Leshore
"Annette Mason gave me the Best Customer Service I ever had! She was very knowledgeable on everything she helped me go over my policies line by line! Thanks so much Ms.Mason keep up the Great work u do!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. I will let Ms. Mason know how pleased you were with her service. "
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Teresa Parks

October 3, 2025

5  out of  5
rating by Teresa Parks
"I Love My State farm!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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DEBRA Johnson

September 29, 2025

5  out of  5
rating by DEBRA Johnson
"Very helpful and professional, when I went in to handle my brother's auto insurance payment because he is sick. Julie Bell also gave me great pointers on investments and other available insurance. SHE'S AWESOME!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jerri Sanders

September 17, 2025

5  out of  5
rating by Jerri Sanders
"We have had State Farm. for many years and have always been pleased with every aspect of their services which included auto ,truck, home coverage plus accidents damages to home and or vehicles. Very helpful advice when needed."
We responded:
"You have been a longtime customer. We appreciate your kind words. We will continue to find ways to add value to you. One is being there is when you need us. Thanks! "
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Paul Hook

September 14, 2025

5  out of  5
rating by Paul Hook
"Julie and her staff have always been there for any of my insurance needs. They even reach out from time to time to see if there's anything they can do to make my service better or if I have any questions. I highly recommend using their services!"
We responded:
"Paul, I appreciate your business and your review. Customer service is important and will continue to be in our office. Life changes so we will continue to reach out to you. Thanks again! "
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Catherine Simpson

September 10, 2025

5  out of  5
rating by Catherine Simpson
"Julie and her staff are awesome. Anyone there can help you with any questions or concerns. Very nice people."
We responded:
"Customer service is important and we appreciate your review. Thanks for being a customer!"
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Judy Hatcher

September 1, 2025

5  out of  5
rating by Judy Hatcher
"Kathy really knows the business! I enjoy working with her!"
We responded:
"Thank you for your feedback. I will be sure to let Kathy know that you enjoy working with her. Appreciate. "
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n owens

August 28, 2025

5  out of  5
rating by n owens
"My family and I have been customers of this location for over 25 years. If I could rate higher than 5 stars, I definitely would do so. I've had the pleasure of working with two different agents and a few in-person employees. I must admit that my experience has been top-tier throughout my entire experience. With that said, I have to shout out Julie, Cathy, and (my favorite representative) Annette. Annette is my preferred office employee because she understands me and my needs and has assisted me on many occasions over the last several years. Whether in person or over the phone, customers feel welcomed, heard, understood, and valued, and Annette follows up promptly anytime a follow-up call is scheduled. I'm not as close to the other employees, but the times I've called, they were very pleasant and professional. Julie and her staff genuinely care about all customers, our well-being, and providing us with insurance policies that best fit our needs. Julie's thoughtfulness also consists of mailing birthday cards annually. It's the small things that make the biggest impact. I am totally satisfied with the insurance plans, prices, and customer service I've received from Julie Bell's agency. Thanks again, Julie, Annette, and Cathy, for providing elite customer service. Kudos."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your review is so appreciated. Your business is also so appreciated. Providing personal customer service is something our office strives to do on a daily basis. Your kind words will definitely be forwarded to Annette. We are so glad she is part of the team. Thanks again for this awesome review!"
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Chase Moultrie

August 27, 2025

5  out of  5
rating by Chase Moultrie
"Great customer service, great environment, very helpful and friendly!"
We responded:
"Thanks! We always strive for excellent customer service."
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mario

August 27, 2025

5  out of  5
rating by mario
"The whole team is great"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Connie Fuell

August 25, 2025

5  out of  5
rating by Connie Fuell
"Julie Bell has the Best Customer service in town."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy B.

August 23, 2025

5  out of  5
rating by Amy B.
"Awesome customer service! Julie and her staff go above and beyond to get any questions answered or concerns addressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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CATRINA WARD

August 14, 2025

5  out of  5
rating by CATRINA WARD
"I have been with State Farm for many years. Everyone is kind, courtseous, helpful and patient. Explains things so that you understands."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Billy Cook

August 13, 2025

5  out of  5
rating by Billy Cook
"I have had State Farm for the past 20to25 years with Julie Bell jest to say thank you for being there doing the Bad times when it turned out to be good and no one Elsie cared about my Wellbeing even when I had a run down car that kept moving she was there on a positive note thank you Miss Bill for all that you do"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Hardy

July 24, 2025

5  out of  5
rating by Maria Hardy
"Great customer service! Contacted State Farm with a concern with a policy. Annette listened to my concern, explained the options available and expedited a solution. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gary Mann

July 24, 2025

5  out of  5
rating by Gary Mann
"Mrs. Bell and her staff are always friendly and take care of any requests that I have. Thanks Julie and staff for being there for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chris Dorr

July 18, 2025

5  out of  5
rating by Chris Dorr
"Julie bell and this agency with State Farm is fantastic! Very friendly and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Laura Taylor

July 15, 2025

5  out of  5
rating by Laura Taylor
"I have been an insured over 40 years with State Farm for all of my auto, homeowners, and campers policies. They have consistently demonstrated prompt response to claims I have submitted. Their staff consistently exhibits friendliness, professionalism, and expertise in addressing any inquiries I may have."
We responded:
"We’re thankful for your feedback! Wow you have been a State Farm customer for 40 years! We appreciate your business and will continue to try to exceed your expectations. Again, thank you for your review."
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Mitchell Marion

July 14, 2025

5  out of  5
rating by Mitchell Marion
"Hello I recently had a pleasure of speaking with Ms . Annette. She made the process friendly answer my questions very knowledgeable. I recommend them to anyone looking for an insurance agency. THANK YOU"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mary Mcnair

July 9, 2025

5  out of  5
rating by Mary Mcnair
"All employees are very helpful, understanding and very professional. I would recommend 1821 13th Ave N, Bessemer, Alabama / Julie Bell Agency in my opinion to the upmost of all agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paige Ferguson

July 1, 2025

5  out of  5
rating by Paige Ferguson
"I can’t say enough great things about Julie Bell’s State Farm office! From the moment I called, I was treated with kindness, professionalism, and care. The entire team is knowledgeable, efficient, and always goes the extra mile to make sure my questions are answered and my policies fit exactly what I need. They make insurance easy to understand and truly take the stress out of the process. I feel confident knowing they’re just a call or message away. Highly recommend to anyone looking for personalized, top-notch service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shadeed Scott

June 27, 2025

5  out of  5
rating by Shadeed Scott
"Very professional and understanding"
We responded:
"Thank you! We appreciate you as a policyholder."